All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the following business day. We will notify you via phone if there are any delays or issues with your order.

Shipping charges are calculated weight based and customer location. Weight of product is calculated on two terms, either product's dead weight or volumetric weight, which ever is higher. Please note that delivery times may vary depending on your location. We do our best to estimate delivery times accurately, but we cannot guarantee delivery dates.

Once your order has been shipped, we will send you a shipping confirmation call/whatsapp with a tracking number. You can use this tracking number to track your order online and check its delivery status.

In the event that your package is lost or damaged during transit, please contact us immediately. We will try to resolve the issue as soon as possible and ensure that you receive your order as soon as possible.